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Support Home CI Direct Trading FAQ's General Questions General Questions Who is CI Direct Trading CI Direct Trading is an online brokerage that has been helping self-directed trad… What is self-directed trading? Self-directed trading means you decide what to do with your portfolio, without re… What should I know before opening an account? While opening an account with us is easy, it's always a good idea to know which p… How do I file a complaint? Clients may file a complaint with CI Direct Trading using the follow methods: Em…